Returns and Refunds Policy

Please read them before your purchase.

Overview

Meraki makes only refunds, not returns, for health reasons.

Refunds

Meraki’ policy lasts 2-3 days. If 2-3 days have passed since you’ve received your purchase, I can’t offer you a full refund.

To be eligible for a refund, your jewelry piece must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund, i need a receipt and an image – proof of the damage.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-8 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at {info@meraki.jwls.com}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

Jewelry replacement is only possible if the jewelry is defective or damaged within 14 days. If the 14-day period has passed, then replacement is not possible. If you would like to make an exchange/replacement, please email me at {info@merakijwls.com}

Need help?

Contact me at {info@merakijwls.com} for questions related to refunds and returns policy.